Warrior Medical Associates, 100 Dana Road, Warrior, AL 35180, Phone: 205-647-6333
WARRIOR MEDICAL ASSOCIATES PRIVACY POLICY
Effective Date: 1/25/2025
At Warrior Medical Associates, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, warriormedicalassociates.us, use our patient portal and or any other services we may provide. We follow strict, Health Insurance Portability and Accountability Act (HIPAA) guidelines to secure and safeguard your information to the full extent of the law. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect:
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, mailing address, social security number, etc.
- Non-Personal Identification Information: Browser type, operating system, IP address, and browsing activity.
- Payment Information: If you have a bill, we may collect payment details such as credit card information (Note: Payment data is typically processed by third-party services and not stored by us directly).
2. How We Use Your Information:
We use the collected information for various purposes, including:
- To provide, maintain, and improve our services.
- To process transactions and communicate with you about your account or orders.
- SMS (texting) services and or email communications that give you access to our HIPAA-compliant patient portal. Types of SMS Communications, if you have consented to receive them from Warrior Medical Associates, may include appointment reminders and cancellation of appointment opportunities, follow-up medical care related two way messages via our patient portal, communications through other HIPAA compliant applications and billing reminders or inquiries, responding to inquiries and provide customer support and or to comply with legal obligations and enforce our terms and conditions.
- Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your upcoming appointment.
3. How We Protect Your Information:
We use a variety of security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
4. Sharing Your Information:
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Other Healthcare Providers: Third-party companies who perform services on our behalf (e.g., health insurance companies, your healthcare specialists, etc.).
- Legal Compliance: If required by law, we may disclose your personal information to comply with legal obligations or to protect our rights and property, such as when we receive a legal subpoena for records, in which case we only provide records required by law.
- SMS (text) opt- in consent and or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes.
5. Cookies and Tracking Technologies:
We may use cookies and similar technologies to enhance user experience, analyze site usage, and improve our services. You can control cookie settings through your browser, but disabling cookies may impact your ability to use certain features of the site.
6. Your Rights and Choices:
Depending on your location and applicable law, you may have the right to:
- Access, update, or delete your personal information.
- Opt-in or opt-out of receiving healthcare communications. Opt-In Method: You may opt-in to receive SMS messages from Warrior Medical Associates in the following ways: Verbally, during a conversation, by submitting your yearly contact information forms that update your contact information, by submitting a letter or communication online via the patient portal or by text or email. Opt-Out Method: You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
- Request the restriction of processing your personal data: you can ask us to never call you, but text only, for example, though we highly recommend you allow us to contact you the best we can, by any method.
- Request help by calling us if you are experiencing any issues, or you can reply with the keyword HELP. When responding to our SMS messages.
- Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our yearly medical and contact information forms.
- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting "STOP."
- For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
- Message frequency may vary.
To exercise any of these rights by phone, or if you have questions not answered in our policy, please feel free to contact us at 205-647-6333.
7. Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.
8. Children's Privacy:
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
9. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically for any updates.
10. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan, your location (domestic or internationally).
If you have any questions regarding our privacy policy, please contact us at:
Warrior Medical Associates, 100 Dana Road, Warrior, AL 35180
Phone: 205-647-6333 Fax: 205-647-8666